Epson 9900 FAQ

Epson Stylus Pro 7900 & 9900 Audio FAQ – Code 10 error, printing without the green channel, and more!

Have a question on the Epson 7900 or 9900?

Need answers from a professional?

We interviewed long-time Epson technician Ron Ardito on the maintenance and operation of the Epson 7900 and 9900 in order to share his answers with you. Ron is a frequent guest on our printmaking podcast #AskBC, and an absolute expert in the field. No more shoddy answers, here’s information you can trust.

Look for your question below, and listen to Ron’s answer!

Frequently Asked Questions on the Epson 7900 & 9900

1. Should I be turning my 7900/9900 off between each use? What about over long periods of time?


2. What’s the best environment to store a 7900/9900 in? Is there an ideal temperature?



3. What can I do to properly maintain a 7900/9900?



4. Can I wipe off the printhead myself if it gets dirty?



5. Should I run an automatic nozzle check after a period of non-use?



6. What fails most often on the 7900/9900?



7. What triggers the Code 10 error and how can I fix it?



8. Scenario: My 7900/9900 has been turned off for 3 years. Now that I’m ready to use it, should I expect it to work?



9. Scenario: My printed images are coming out short in the feed direction. Is there a remedy for canvas shrinkage when printing with the 7900/9900?



10. Can I print without the green channel?



11. Should I use automation software to send regular print jobs to my printer when I am away?



12. Is it safe to use non-Epson inks on my Epson 7900/9900?



Still have a question on the Epson 7900/9900?

We’re always looking to expand our FAQ offerings, but don’t always know what problems end users will run into.

If there’s a question you’d like to see answered in our Epson 7900/9900 FAQ, you can submit it to Ron by clicking here.

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